Cookie Policy
This Cookie Policy provides a comprehensive explanation of how and why cookies and similar tracking technologies are used by Lucky Spins when you visit and interact with our luckyspins-nz.com (“the Website”). This document is designed to give you clear and detailed information about these technologies, their purpose, and your rights to control their use. This policy should be read in conjunction with our Privacy Policy and our Terms and Conditions, as it forms an integral part of our legal framework. By continuing to browse and use our Website, you are agreeing to our use of cookies in accordance with the terms outlined in this policy.
Understanding Cookies and Their Function
Cookies are small text files composed of letters and numbers that are downloaded and stored on your computer, smartphone, or other internet-enabled device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.
Cookies enable a website to recognise a user’s device and store certain information about their preferences or past actions, creating a more streamlined and personalised user experience. They can be classified as either “session” cookies, which are deleted once you close your browser, or “persistent” cookies, which remain on your device for a pre-defined period.
The primary purpose of using cookies on our Website is to enhance its functionality and improve your overall experience. They perform various essential jobs, from remembering your login details and language preferences to helping us understand how our Website is being used by visitors. By collecting this data, we can optimise our platform’s performance, ensure robust security, deliver relevant content, and troubleshoot any technical issues that may arise. Ultimately, cookies allow us to provide a seamless, secure, and personalised gaming environment tailored to your needs.
How We Utilise Cookies
We use a combination of first-party cookies (set by us) and third-party cookies (set by our trusted partners) to operate and improve our services. These cookies are categorised based on their specific function to give you a clearer understanding of their role:
- Strictly Necessary Cookies: These cookies are essential for the fundamental operation of our Website. They enable core functionalities like navigating pages, accessing secure areas of your account, processing transactions, and ensuring legal compliance. Without these cookies, requested services cannot be provided. As they are indispensable for security and usability, your consent is not required and they cannot be disabled.
- Performance and Analytical Cookies: These cookies collect anonymous, aggregated information about how visitors interact with our Website. They allow us to count visitors, see which pages are most popular, identify traffic sources, and measure platform performance. The data gathered is used exclusively for statistical purposes to help us understand user behaviour and improve the functionality of our services. We use trusted third-party analytics providers for this process.
- Functionality Cookies: These cookies are designed to remember the choices you make on our Website to provide a more personalised experience. For example, they can be used to remember your username, preferred language, or region. By retaining this information, the Website can offer customised features, saving you from re-entering your preferences on each visit. These cookies make your interactions with our site more convenient.
- Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to your interests. They may be set by us or by third-party advertising networks with our permission. These cookies track your browsing habits to build a profile of your interests, which is then used to present targeted marketing content. They also help us measure the effectiveness of our advertising campaigns. Opting out does not mean you will no longer see advertisements, but they will be less tailored to you.
Summary of Cookies We Use
The table below provides a detailed overview of the different categories of cookies operating on our Website, their specific purposes, and examples of how they function. This summary is intended to provide greater clarity on our data collection practices through these technologies.
| Cookie Category | Primary Purpose | Examples of Use |
| Strictly Necessary | To enable core website functionality and security. | Managing your login session, remembering your security settings, facilitating secure payments, and ensuring you can navigate the site. |
| Performance & Analytical | To collect statistical data on website usage to improve performance. | Counting visitor numbers, tracking user paths through the site, identifying popular games and pages, and measuring page load times. |
| Functionality | To remember your preferences and provide a personalised experience. | Storing your chosen language or currency, remembering your username for future logins, and customising the site layout based on your device. |
| Targeting & Advertising | To deliver relevant marketing content and measure campaign effectiveness. | Showing you promotions for games similar to those you have played, limiting the number of times you see a specific ad, and tracking conversion rates. |
Managing Your Cookie Preferences
We believe in providing you with control over your personal data. You have several options for managing the cookies that are used when you visit our Website. Please be aware that restricting or blocking certain cookies may impact the functionality and performance of our services.
- Using Your Browser Settings: Most modern web browsers allow you to manage cookies directly through their settings. You can configure your browser to block, accept, or delete cookies. The “Help” menu in your browser provides instructions, but please note that blocking all cookies, including strictly necessary ones, may prevent you from accessing parts of our Website.
- Our Cookie Consent Tool: When you first visit our Website, a consent banner allows you to manage non-essential cookies (Performance, Functionality, and Targeting). You can change your preferences at any time using the designated link, typically found in the Website’s footer. Your choices will be saved for future visits but can be updated whenever you wish.
Third-Party Cookies
Third-party cookies may be set by companies that provide services to us, such as analytics providers (e.g., Google Analytics) or advertising networks. These partners use cookies to collect data on our behalf, help us analyse website traffic, and deliver targeted advertising. These third parties have their own strict privacy policies that govern how they use the information collected.
While we carefully select and vet all our third-party partners, we do not have direct control over the cookies they set. The use of these cookies is subject to the respective third party’s own cookie and privacy policies. We recommend that you review their policies to understand how your data is collected and used. We do not share any personal identifying information with these partners without your explicit consent.
Policy Updates and Contact Information
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any amendments will be effective immediately upon posting the revised policy on this page. We encourage you to review this policy periodically to stay informed.
If you have any questions or concerns about our use of cookies or this policy, please do not hesitate to contact our customer support team. You can reach us via email at [email protected], and we will be happy to provide further clarification.